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ji yu chang jing de lv ke jia zhi zai hang kong gong si lv ke fu wu zhong de ying yong
Author(s): 
Pages: 15-17
Year: Issue:  12
Journal: Air Transport & Business

Keyword:  旅客服务价值计算常旅客服务补救;
Abstract: <正>随着民航业运力的提升发展以及人们对快速运输的需求,如何提供更好的旅客服务成了航空公司重要问题之一。为取得市场竞争优势,企业应顺应时代的要求,树立以客户为中心的发展策略,掌握客户需求趋势,加强与客户联系,有效管理和发掘客户资源,从而通过保持和吸引更多客户的方式来保持竞争力
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