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The Research on Financial Consumer Protection under the Perspective of Law on the Protection of the Rights and interests of Consumers
Pages: 26-28
Year: Issue:  3
Journal: Xi'an Finance

Keyword:  Law on the Protection of the Rights and interests of Consumersfinancial consumerrights and interests protection;
Abstract: The new Law on the Protection of the Rights and interests of Consumers extends the scope of protection to the consumers in the financial sector, which is of great significance. But there are also some problems to be resolved, such as that the legal provisions on the protection of financial consumers are too simple, the time limit of the financial consumer complaint handling is shortened,financial institutions management is facing great challenges, and the public interest litigation risks may occur and so on. Therefore, it is recommended to improve the laws and regulations on the protection of the rights and interests of financial consumers, to build a coordination mechanism of the financial consumer protection. Financial institutions should strengthen compliance management, strengthen personal information protection of consumers, and to build a diversified financial consumer dispute settlement mechanism.
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