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hang yan jing li gai chu shou shi jiu chu shou nan hang hu nan fen gong si di mian fu wu bao zhang bu ti qian ba zhu yan wu fu wu guan kou
Author(s): 
Pages: 47-48
Year: Issue:  12
Journal: Air Transport & Business

Abstract: <正>"作为航延经理,要熟练地掌握地面服务体系中各岗位的职责和流程,深知航班延误后应该提供哪些相应的服务,如提前通知旅客,为旅客订房、订餐,协助旅客改签、退票等,同时还要加强与本站和外站运行单位的密切配合、协调与沟通。"
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