Exploration on Management Mode of Public Hospital based on Employee Satisfaction Survey
Author(s): ZHANG Zhu, NIE Rong, YU Song-song, HU Xiao-yang
Pages: 24-28,51
Year: 2016 Issue: 9
Journal: Hospital Management Forum
Keyword: Employee satisfaction; Public hospital; Hospital management;
Abstract: Objective To investigate the influence factors of employee satisfaction in a public hospital and to provide decision-making basis for the follow-up measures to improve employee satisfaction.Methods Employee Satisfaction Survey was designed to investigate employee satisfaction level, and SPSS 19.0 was used to analyze data.Results The overall employee satisfaction level was relatively high; the demographic variables had an impact on employee satisfaction; in regression analysis, job itself had the greatest impact on employee satisfaction. Discussion Management of special groups and important aspects should be strengthened, and employee satisfaction should be improved constantly.
Pages: 24-28,51
Year: 2016 Issue: 9
Journal: Hospital Management Forum
Keyword: Employee satisfaction; Public hospital; Hospital management;
Abstract: Objective To investigate the influence factors of employee satisfaction in a public hospital and to provide decision-making basis for the follow-up measures to improve employee satisfaction.Methods Employee Satisfaction Survey was designed to investigate employee satisfaction level, and SPSS 19.0 was used to analyze data.Results The overall employee satisfaction level was relatively high; the demographic variables had an impact on employee satisfaction; in regression analysis, job itself had the greatest impact on employee satisfaction. Discussion Management of special groups and important aspects should be strengthened, and employee satisfaction should be improved constantly.
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