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Research on Workplace Violence from the Perspective of Social Conflict Theory
Author(s): FANG Long-mei, DING Mei-chao, WANG Pei-qi
Pages: 20-
24
Year: 2016
Issue:
2
Journal: Hospital Management Forum
Keyword: Workplace violence; Social conflict theory; Influence factor;
Abstract: Objective To analyze the current situation of nurses in a certain city who suffered workplace violence and explore the underlying reasons from the perspective of social conflict theory so as to provide a new path for building a harmonious nursing environment.Methods Questionnaire survey, expert interview and crossover method were used.Results The incidence of workplace violence for nurses in one year was 49.5%, in which language attack accounted for 43.3%, body attacks accounted for 10.7% and sexual harassment accounted for 7.2%.It was just the start of social conflict deterioration with low intensity state. However, there were various potential causes that influenced workplace violence incidence.Conclusion The incidence of workplace violence for nurses is still in the "safety threshold" of social conflict but still needs attention. It is suggested discussing the preventive measures to reduce workplace violence incidence by referring to social conflict theory.
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