Effect of Humanistic Care on the Satisfaction and Psychological Status of Patients
Author(s): JIANG Meng-qiong
Pages: 59-62
Year: 2015 Issue: 6
Journal: Hospital Management Forum
Keyword: Humanistic care; Satisfaction; Improve psychological status;
Abstract: Objective To study the effect of humanistic care on the satisfaction and psychological status of patients.Methods In total 483 patients who received treatment in our hospital from February 2013 to July 2014 were included in our study. According to the admission time of patients, we divided them into two groups, admission time between February and November 2013 as observation group (251 patients) and admission time between December 2013 and July 2014 as control group (232 patients). All patients received routine examination and symptomatic care. Additionally, patients in observation group received humanistic care. The anxiety psychology status of patients in the two groups were compared with each other. Patients' understanding degree of personal pathogenetic condition and relevant knowledge and their care satisfaction level were studied with questionnaire. The complication status in the two groups were observed and the length of stay in the two groups were compared.Results The care satisfaction of patients in observation group (87.25%) is significantly higher than that of control group (68.96%) and the difference was statistically significant (P<0.05). Before the intervention, there was no significant difference of Self-rating Anxiety Scale (SAS) scores between observation group and control group (P> 0.05). After the intervention, the SAS score of observation group (39.13±6.82) was significantly lower than that of control group (44.03±6.92) and the difference was statistically significant (P<0.05). After the intervention, the length of stay in observation group (10.5±3.3 d) was significantly shorter than that of control group, the incidence of complications in observation group (0.97%) was significantly lower than that of control group, and the understanding rate of relevant knowledge in observation group (94.02%) was significantly higher than that of control group. The differences were statistically significant (P<0.05). Conclusion Humanistic care can significantly improve the care satisfaction level of patients and effectively improve the psychological status of patients.
Pages: 59-62
Year: 2015 Issue: 6
Journal: Hospital Management Forum
Keyword: Humanistic care; Satisfaction; Improve psychological status;
Abstract: Objective To study the effect of humanistic care on the satisfaction and psychological status of patients.Methods In total 483 patients who received treatment in our hospital from February 2013 to July 2014 were included in our study. According to the admission time of patients, we divided them into two groups, admission time between February and November 2013 as observation group (251 patients) and admission time between December 2013 and July 2014 as control group (232 patients). All patients received routine examination and symptomatic care. Additionally, patients in observation group received humanistic care. The anxiety psychology status of patients in the two groups were compared with each other. Patients' understanding degree of personal pathogenetic condition and relevant knowledge and their care satisfaction level were studied with questionnaire. The complication status in the two groups were observed and the length of stay in the two groups were compared.Results The care satisfaction of patients in observation group (87.25%) is significantly higher than that of control group (68.96%) and the difference was statistically significant (P<0.05). Before the intervention, there was no significant difference of Self-rating Anxiety Scale (SAS) scores between observation group and control group (P> 0.05). After the intervention, the SAS score of observation group (39.13±6.82) was significantly lower than that of control group (44.03±6.92) and the difference was statistically significant (P<0.05). After the intervention, the length of stay in observation group (10.5±3.3 d) was significantly shorter than that of control group, the incidence of complications in observation group (0.97%) was significantly lower than that of control group, and the understanding rate of relevant knowledge in observation group (94.02%) was significantly higher than that of control group. The differences were statistically significant (P<0.05). Conclusion Humanistic care can significantly improve the care satisfaction level of patients and effectively improve the psychological status of patients.
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