Author(s): ZHANG Xiao-chun
Pages: 63-65
Year: 2015 Issue:  6
Journal: Hospital Management Forum
Keyword:  5S management model; Responsibility;
Abstract: Objective To explore the effect of 5S management model on managing ward environment and improving nurses' sense of responsibility. Methods We started to implement 5S management model, including seiri, seiton, seiso, seiketsu and shitsuke, in wards from December 2013. Nursing quality, nurses' satisfaction, patients' satisfaction, nurses' sense of responsibility and head nurses' credibility before and after the implementation of 5S management model were compared.Results After the implementation of 5S management model, the intact rate of ward first-aid medicine, the qualified rate of sterile drug and the intact rate of instrument and equipment increased significantly and the incidence rate of nursing defects reduced significantly (P<0.05); Nurses' satisfaction rate with environment of work place, treatment room, dispensing room and ward increased significantly (P<0.05); Patients' satisfaction rate with inpatient environment and work attitude of medical personnel increased significantly (P<0.05). After the implementation of 5S management model, the scores of nurses' sense of responsibility and head nurses' credibility increased significantly (P<0.05).Conclusion 5S management model can set up the right concept of scene management for nurses, regulate scene procedure, improve efficiency and reduce waste. Therefore, the working habit of nurses could be improved and nurses' sense of responsibility could be strengthened.