Author(s): FENG Xiao-li, YUE Yan-na
Pages: 19-21,7
Year: 2015 Issue:  2
Journal: Hospital Management Forum
Keyword:  Hospital social volunteers; Self-actualization; Satisfaction;
Abstract: Objective Analyzed problems in current hospital social volunteers' service delivery based on hospital social volunteers' self-actualization and satisfaction survey, and explored the solutions.Method Carried out an anonymous questionnaire survey with random sampling. A total of 100 copies of questionnaires were sent, in which 86 effective copies were collected. The effective rate was 86%.Result Hospital social volunteers' recognition of self- actualization and satisfaction was higher, but their recognition of work challenge was not very good.Conclusion By expanding the hospital volunteer recruitment source, strengthening the pre-service training and improving the management of hospital volunteer organization to promote the increase of hospital social volunteers' satisfaction and self-actualization ability and further the sustainable development of hospital volunteer programs.