Author(s): WANG Ying, SHAO Pin-chao, JIN Ming-shi
Pages: 43-44,23
Year: 2014 Issue:  12
Journal: Hospital Management Forum
Keyword:  Hierarchical management; Nursing; Obstetrics;
Abstract: Objective To explore the application of hierarchical management in the management of obstetrical nursing. Methods Hierarchical nursing management was implemented in the obstetrics and compared the difference of nursing satisfaction and nursing quality assessment results before and after implementing the management. Results 1) Patients' satisfaction on nurses in the department of obstetrics before and after practicing the hierarchical management in terms of service attitude, the working ability, communication, ward management and overall evaluation was improved with significantly statistical difference (P<0.05). 2) Patients' satisfaction on senior and junior nurses before and after practicing the hierarchical management was improved with significantly statistical difference (P<0.05), so was on nurses with technical school education or bachelor degree (P<0.05). 3) Theoretical knowledge, basic nursing, professional nursing, nursing records, nursing care of critically ill patients and ward management of nurses in obstetrics were significantly improved (P < 0.05). Conclusion Hierarchical management could improve the nursing quality in the department of obstetrics and worth being popularized.