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Inspiration of Pike Place Fish Market Philosophy to Nursing Culture Construction
Author(s): CHEN Ming-xia, YANG Jie, SHEN Jian, ZHANG Chi, LIU Long-xiu, YU Ling-mei, YIN Wen-juan
Pages: 21-
22
Year: 2014
Issue:
8
Journal: Hospital Management Forum
Keyword: Pike Place Fish Market Philosophy; Outpatient; Nursing culture;
Abstract: This paper described the nurses' shortage in Outpatient Department of The First Affiliated Hospital with Nanjing Medical University and status of nursing work in this situation;analyzed the causes of clinic nursing burnout;explained why hospital cultural was important to hospital staff management;and then put forward applying the Pike Place Fish Market Philosophy in outpatient nursing management procedure and cultivating a positive role of the culture. After a year's practice, the burnout situation was improved;more nurses felt satisfied about their job;and eventually patient satisfaction was further improved.
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