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The Trust Dilemma of Street-Level Bureaucrat and Solving Ways Based on the “rip off” Cognition
Pages: 117-120
Year: Issue:  2
Journal: Chinese Public Administration

Keyword:  law-enforcement at grass-roots leveltrust dilemmaexperimentalism;
Abstract: In regular law enforcement,street-level bureaucrats often get into some trouble that citizens question the justice of verdict.Moreover it’s difficult to build trust-relationship between street-level bureaucrat and citizen in some situations to the extent that influencing the governance effects.It is an important administrative issue called trust dilemma of street-level bureaucrat.The trust dilemma of street-level bureaucrat means that on account of citizen lacking the basis to judge the untrustworthy behavior of law enforcement officials at grass roots and the organization system lacking effective means to supervise law enforcement officials at primary level,It is a big challenge to build an effective regulation mechanism in the basic level and in consequence enhancing the difficulty of confidence building.The key point to solve the trust dilemma of street-level bureaucrat is to regulate discretionary power of enforcement law on grass root,including make citizen perceive the requirement of trustworthy behavior and improve the capability of public sector to censor street-level officials’ discretion.Based on Sanya seafood snack stalls comprehensive regulation governance,using experimentalism governance for reference,the trust dilemma of street-level bureaucrat and its solution are explored in this paper.
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