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Application of Quality Control Circle activity in reducing the percentage of family caregiver in Infectious Diseases Department
Author(s): HUANG Hua, LONG Lan-lan
Pages: 75-
77
Year: 2013
Issue:
3
Journal: Chinese Nursing Management
Keyword: 品管圈; 住院患者; 感染科; 陪护率; 管理;
Abstract: 目的:探讨品管圈活动在降低感染科患者陪护率中的应用.方法:成立品管圈,确立“降低感染科陪护率”的活动主题,运用PDCA循环原则,进行现状调查、要因分析、实施对策制订、效果检验、效果巩固等,便利抽取44名住院患者及40名家属进行现状调查,分析导致陪护滞留病房的根本原因,制定相应的对策并组织实施,并进行效果检查.结果:实施品管圈活动后,感染科陪护率从75.76%下降至37.50% (P<0.01);住院患者的满意度从91.67%上升至98.61% (P<0.01).结论:品管圈活动可降低感染科陪护率,提高患者满意度.
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