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jia qiang ren li zi yuan guan li yi ti sheng yi yuan pin zhi de shi jian
Author(s): 
Pages: 903-905
Year: Issue:  12
Journal: Chinese Journal of Hospital Administration

Abstract: 台湾的"经营之神"王永庆曾说:"品质是要追求人、事、物的品质".医院品质管理的主要内容包括对医务人员的专业能力与知识、敬业精神及对医院的向心力;工作流程的标准化、管理规章的合宜性及工作简化等;仪器设备的校正与保养、药品器材品质等的管理.医院的品质管理与人事管理密不可分.
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