The server is under maintenance between 08:00 to 12:00 (GMT+08:00), and please visit later.
We apologize for any inconvenience caused
Login  | Sign Up  |  Oriprobe Inc. Feed
China/Asia On Demand
Journal Articles
Laws/Policies/Regulations
Companies/Products
Research on Service Defects and Their Reasons in Academic Libraries
Author(s): 
Pages: 15-18
Year: Issue:  4
Journal: Journal of Ningbo University of Technology

Abstract: 高校图书馆服务质量是服务的技术质量和功能质量的有机结合,对应的缺陷是结果缺陷和过程缺陷,高校图书馆的服务特性决定了缺陷存在是必然的,本文详细分析了高校图书馆的服务特性及高校图书馆服务缺陷产生的原因.
Related Articles
loading...