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bei hu lue de guan jian shi ke hang kong gong si ying ti gong shi shi hang ban dong tai xin xi fu wu
Author(s): 
Pages: 14-17
Year: Issue:  4
Journal: Air Transport & Business

Abstract: <正>一个航空旅客通过购票,值机,候机,登机,客舱,到达或中转后到达最终目的地实现位移,航空公司的服务也围绕这些环节展开,形成一条服务链,对链条上各个环节的关键时刻
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