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ti sheng gu ke man yi du de fu wu dui ce ( yi )
Author(s): 
Pages: 74-75
Year: Issue:  11
Journal: Construction Machinery Today

Abstract: 服务活动不但可以帮助顾客建立行业经验,纠正顾客在营销活动中产生的对产品、服务及供应商的种种错误印象,使顾客建立切合实际的期望值,还能够加深顾客行业经验,引导顾客获得合乎现实的可感知效果。
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