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lin gui fu wu de yu yan jiang jiu
Author(s): 
Pages: 54
Year: Issue:  8
Journal: Rural Credit Cooperative of China

Abstract: <正> “良言一句三冬暖,恶语伤人六月寒”。语言是人与人之间沟通的桥梁,信用社临柜服务的语言一定要注意以下要点: 语言服务要有“四声”,即:接待要悦声,语气要
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