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Establishment of Chinese Higher Education Customer Satisfaction Index Model:Based on Data from Liaoning Province
Pages: 59-65,99,121
Year: Issue:  4
Journal: Higher Educational Research In Areas of Communicat

Keyword:  高等教育 顾客满意度指数模型 结构方程模型分析;
Abstract: 采用结构方程模型方法分析顾客满意的前置因素和后向结果,修改和验证了中国高等教育顾客满意度指数模型(CHE-CSI)。改进后的模型(CHE-CSI\
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