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This Paper Briefly Introduces the Interrelated Requirements of Regarding and Serving Customers in Laboratories Management
Author(s): 
Pages: 36-37
Year: Issue:  1
Journal: ADVANCED MEASUREMENT AND LABORATORY MANAGEMENT

Keyword:  实验室管理关注客户服务客户相关要求;
Abstract: 检测和校准实验室规定的质量方针和质量目标都包括了关注客户和服务客户的相关内容,在实验室管理中按照对其提供承认的组织的要求,为更好地满足客户的要求与期望,应了解国际标准ISO/IEC17025∶ 2005和认可准则CNAS-CL01∶ 2006中关注客户和服务客户的相关要求.为了便于学习和掌握本文就其明确提出关注客户和服务客户相关要求的内容和条款,从五个方面加以描述.
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