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Discussion on the effective communication in the activity of quality management
Author(s):
Chen Yiqun
,
Liu Xinhua
Pages:
21
-
23
Year:
2006
Issue:
6
Journal:
TECHNICAL SUPERVISION IN WATER RESOURCES
Keyword:
ISO 9000标准
;
质量管理
;
沟通
;
Abstract:
沟通是ISO 9001:2000标准中要求控制的主要内容之一,本文对质量管理中建立沟通渠道的作用、沟通的要求、沟通的层次性以及沟通的有效性和信息沟通通道模式进行了阐述.
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