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The Library Culture and the Non-verbal Communication in Book Circulation Service
Author(s): 
Pages: 126-128
Year: Issue:  2
Journal: JOURNAL OF SHENZHEN UNIVERSITY (HUMANITIES & SOCIAL SCIENCES)

Keyword:  读者服务非语言沟通图书馆文化;
Abstract: 流通服务中经常使用非语言沟通,而这种沟通方式离不开文化.图书馆文化是图书馆领域内与图书馆现象有关的各种物质文化与精神文化形式与内容的统一体.应重视并强化流通服务中非语言沟通的文化表现力、影响力,提升服务质量.
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